Case files · All reports
Every company on file
Independent watchdog reports on the apps and services you use every day. Filter by risk level or category, then tap any card to open the full dossier.
Showing 10 of 10 case files
- CFP-003HIGH
Airbnb
Short-Term Rental
Airbnb determination of a valid Travel Issue is final and binding. Refunds are at Airbnb sole discretion.
Read report - CFP-008HIGH
Amazon
Marketplace & Prime
Amazon reserves the right to terminate your account and forfeit any balance, credits, or unused subscription time for any violation of any policy at any time.
Read report - CFP-005HIGH
DoorDash
Food Delivery
DoorDash may deny refund requests in its sole discretion and may terminate accounts of users who initiate excessive credit card disputes.
Read report - CFP-009BRUTAL
Meta
Social Media Platform
You grant Meta a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use content you post, including photos and videos.
Read report - CFP-010HIGH
PayPal
Payments & Money Transfer
You agree that PayPal may hold funds in your account for up to 180 days if we determine, in our sole discretion, that your account activity poses risk.
Read report - CFP-007HIGH
Planet Fitness
Gym Membership
Cancellations must be delivered by certified mail or in person to your home club. Phone, email, and online cancellations are not accepted and will not stop billing.
Read report - CFP-001HIGH
Priceline
Travel Booking
All Express Deal and opaque bookings are final and non-refundable regardless of reason, including illness, death in family, or provider cancellation.
Read report - CFP-006BRUTAL
Ticketmaster
Live Event Ticketing
All sales are final. Service fees, order processing fees, and delivery fees are non-refundable under any circumstances including event cancellation.
Read report - CFP-004HIGH
Uber
Rideshare & Delivery
Uber may charge your payment method any fees Uber determines are owed, including cleaning fees up to $150, without prior notification.
Read report - CFP-002HIGH
YouTube
Media Platform
Google may suspend, terminate or otherwise deny you access to your account at any time for any reason with or without notice.
Read report
